Privacy Policy
mmk22 is a platform committed to keeping your personal information safe and secure.
Policy Introduction
mmk22 has established this Privacy Policy out of respect for players' personal information and a commitment to protecting it. By using our website, creating an account at mmk22, and using our services, you are considered to have accepted the terms set out in this policy.
This policy explains what information we collect, the purposes for which we use it, how we protect it, and what rights players have over their own data. Please read this page carefully and make sure you understand it.
This policy applies to all services related to the mmk22 website. It does not apply to third-party websites or services that are outside our control.
Information We Collect
While players are using our services, we may collect the following information through various methods.
a) Information provided directly by the player
Information provided by players during account registration, deposits/withdrawals, or customer support interactions includes—
- Name and date of birth (to verify age 21+)
- Email address
- Phone number
- Bank account or payment method details for KBZPay / Wave Money / AYA Pay / CB Pay
- National ID or relevant documents submitted for identity verification (KYC)
- Messages sent when contacting customer support
b) Automatically collected information
When players visit the website, technical information is automatically recorded—
- IP address and device/computer technical details
- Browser type and operating system
- Log of pages visited and actions taken
- Data collected from cookies and similar technologies
- Date, time, and duration of visit
c) Game and transaction records
We retain players' game history, deposit/withdrawal records, and bonus claim history. These records play an important role in resolving disputes and protecting players' accounts.
How We Use Your Information
We use players' personal information only for the following purposes—
a) To manage services
- Account creation and management
- Processing deposits and withdrawals
- Issuing bonuses and promotions
- Providing customer support (24/7 Live Chat and email)
b) For security and fairness checks
- Preventing fraud and money laundering
- Protecting accounts from unauthorised access
- Age verification (KYC) confirming players are 21+
- Verifying fair play in accordance with software standards
c) To meet legal obligations
We may handle personal information to comply with applicable laws, regulations, and public safety requirements.
d) Service improvement and communications
- To provide services tailored to each player's experience
- To notify players of service and policy changes
- To resolve technical and software issues
We do not sell, rent, or distribute players' personal information to any third-party marketing company without their consent.
Third-Party Sharing Policy
We share players' personal information with third parties only in limited and clearly defined circumstances—
a) Service providers
Service providers such as payment processors (e.g. KBZPay, Wave Money, AYA Pay, CB Pay), KYC verification services, and game software providers may access only the data necessary to carry out their services. They are bound by confidentiality agreements signed with us.
b) Legal requests
If requested by lawful authorities (police, legal orders) or if an investigation into suspected money laundering or fraud is conducted on a player's account, we may disclose data as required by our legal obligations.
c) Business transfers
In the event of a company merger, sale, or asset transfer, player data may be transferred to the successor, but the successor company must honour this policy and the same responsibilities.
Such sharing will never occur without the player's consent — except where required by legal obligations.
Cookie Policy
A cookie is a small data file stored on a player's phone or computer by the website. Cookies are useful for personalisation and security.
How We Use Cookies
- To maintain the player's login and active session
- To remember the player's preferences and language selection
- To analyse website performance and visitor statistics
- To detect and prevent fraud and unauthorised access
Players can delete or block cookies from their browser settings, but please note that doing so may prevent some features of the website from working fully and could cause errors.
Data Security Measures
To protect players' personal information, we have put in place the following technical and policy measures—
a) SSL Encryption
All data transferred between players and our server is encrypted and protected using SSL (Secure Socket Layer) technology. This ensures that all information, including payment details, cannot be read by outside parties.
b) Access Control
Only staff members who need it are permitted to access players' personal information. Access is restricted through tiered permissions (access control) and is logged to prevent misuse.
c) Data Protection
Our servers are protected by strong firewalls and undergo regular security checks. Data backups are also maintained so that data loss does not occur in the event of an unexpected incident.
While no internet transmission can be guaranteed 100% secure, we use the best available technology to protect players' data.
Data Retention Period
How long we keep players' personal information depends on the type of data and our legal obligations—
a) Account Data
Account data will be kept for as long as the player's account remains open. After the account is closed, it may be retained for a further period of normally 5 years to meet regulatory requirements.
b) Financial Records
Deposit / withdrawal records and gameplay records will be retained for as long as required by law.
c) Data Deletion
We commit that, where there is no legal restriction, we will delete players' personal data upon their request. Once a deletion request is approved, it will be carried out within the specified timeframe.
Players' Rights
As a player at mmk22, you have the following rights regarding your personal information—
Right to Access
You have the right to know what personal information we hold about you. To exercise this right, you can contact our customer support.
Right to Rectification
If your personal information is incorrect or incomplete, you can request that it be corrected. To update your personal information, you can request this through account settings or Live Chat.
Right to Erasure
You can request that your personal information be deleted. However, if we are unable to do so due to legal requirements or the need to provide fair services, we will provide an explanation.
Right to Object
If you wish to object to any of our data processing activities, you can contact us. We will review the objection and respond appropriately.
To exercise any of these rights, you can email [email protected] or contact us via our 24/7 Live Chat service.
Protection of Minors Under 21
mmk22 does not intentionally collect any personal information from persons under 21 (children and young people). Only those aged 21+ are permitted to play, and anyone under 21 must not use our services.
If we become aware that a child or young person under 21 is using our services, we will take immediate action and delete that player's data. Anyone who knows of such a case is encouraged to notify us at [email protected].
Policy Changes
We may update this privacy policy from time to time. When the policy changes, the "Last Updated" date at the top of this page will be updated accordingly.
If significant policy changes occur, we may notify players via the email address they have provided or through the website. If players continue to use the website after a policy change, they will be considered to have accepted the updated policy.
We recommend checking this page from time to time. If you have any questions about changes, please contact our support team.
Contact mmk22
If you have questions, wish to discuss, or want to exercise your rights regarding this privacy policy, reach out to our 24/7 support team—
Live Chat
Available 24/7 in Myanmar language with instant responses
Email
[email protected]
We place great importance on protecting our players' privacy and are committed to answering data-related questions clearly and accurately. If you are ready to play, visit mmk22 Login.
Privacy Protection Questions at mmk22
Frequently asked questions and answers about our privacy policy